Payment and Shipping Options

   Payment Options

Debit/credit cards

Payment Speed = INSTANT

Sometimes we can take debit/credit cards and sometimes we cannot. The card processing solutions that are available to the kratom industry pop up and disappear relatively quickly so this option is not always available at checkout. Please understand this is out of our control and we do the best we can to find and use any viable solutions. We recommend getting comfortable with one of our other payment methods in the event our debit/credit card processor is not working.

Zelle

Payment Speed = INSTANT

Zelle payments are very fast and secure! Log into your checking account, and find the Zelle payment option. If your bank does not have Zelle, you may download the Zelle app on your phone, and link your debit card to it. Credit Cards will not work. 95% of banks in the United States have Zelle.

E-Checks (10% OFF)

Payment Speed = 2 – 3 business days

We now accept payment in the form of e-checks—a secure way to shop online. Your financial information is safe with this method.To pay via e-check you will need to provide following information:

Personal Check or Money Order

Payment Speed = As son as we receive the check or money order

Please send your personal check or money order to the following address. You may make out the check to “The Kratom Connection”. Please write a note with your name, shipping address, phone number, email address and your desired order and send with the check/money order.

    Shipping info

FREE USPS First Class Mail

All orders, regardless of the quantity purchased, qualify for free shipping via first class USPS mail.

Estimated Delivery Time: 3-7 business days (Sundays & holidays do not count) once your order has been shipped. Tracking is provided via e-mail. NOTE: This shipping time frame is not guaranteed by the postal service.

FREE USPS Priority Mail

All orders of $60 and over qualify for free USPS priority mail shipping.

Estimated Delivery Time: 2-4 business days once your order has shipped. Tracking is provided via e-mail. This shipping time frame is not guaranteed by the postal service.

USPS Express Mail

Cost: $28 – You must call in an express mail order to 858-598-3005. The cutoff for USPS express mail is 1:00pm PST.

Estimated Delivery Time: 1-3 business days once your order has shipped. Tracking is provided via e-mail. This shipping time frame is no longer guaranteed by the postal service.

When We Ship

All orders placed by 1:00pm PST are processed and shipped out the same day. Any purchases after 1:00pm PST will ship out the next day. All orders will arrive sealed with our logo and a label with the name of your product and the amount you purchased.