About Us

Our Story

The Kratom Connection was founded in 2016 in Boise, Idaho. Born from a love of the kratom plant and the desire to distribute it across the United States to kratom consumers new and old, we set out to source the best kratom on the planet at reasonable prices and provide exceptional service. The industry was just forming back then and we noticed a lack of product consistency, so-so customer service and a lack of product knowledge across the industry. The business took off in early 2018 and we opened our first warehouse in Nevada that same year to support our growing company.

Our Commitment To You

Our business would not exist with you. To ensure our existence, we are committed to sourcing the highest quality lab tested kratom products available at reasonable prices and exceptional customer service. You may contact us by phone or e-mail and we will get back to you promptly. Payment processing in the kratom industry has historically been challenging and frustrating for both consumers and vendors alike which further reinforces the need for exceptional customer service. If you ever have an issue completing payment at checkout, we are standing by to assist and provide convenient and alternative payment methods to ensure you can complete your order and receive it in a timely fashion.

Available in 5 locations

Looking for a place to buy kratom locally? Check out our guide for some tips and things to keep mind when shopping locally. If you are looking to buy kratom in any of the following cities, be sure to check out Bumble Bee Botanicals!

Locations include: San Diego, CA, Carlsbad, CA, San Francisco, CA, Reno, NV, Boise, ID

Contact us

Whether you have questions, feedback, or just want to chat about our products, we’re here for you. Below are the best ways to reach out to our dedicated team. We value our connection with you, and promise to get back to you as promptly as possible.

Phone: 858-598-3005

Email: [email protected]

Business hours: Mon-Sat: 9am-4pm PST